Frequently Asked Questions
Answers about Nova Home Support, our non-regulated home support, companionship, domestic support and cleaning services across Gloucestershire.
Service Questions
What services do you provide?
We provide non-regulated home support, companionship, domestic support, regular cleaning, deep cleaning, end of tenancy cleaning, laundry and ironing.
What is your service scope?
We provide non-regulated support and domestic services. If a request sits outside our service scope, we can signpost to appropriate services.
Which areas do you cover?
Core areas include Cinderford, Coleford, Lydney and the Forest of Dean. Wider coverage includes Gloucester, Cheltenham, Stroud, Tewkesbury, Cirencester and selected surrounding areas.
Can I book cleaning only?
Yes. You can enquire about regular domestic cleaning, weekly house cleaning, deep cleaning, kitchen and bathroom cleaning, laundry and ironing.
Can support be occasional?
Yes. Services may be regular, occasional or one-off depending on location, availability and the type of support needed.
How do I get started?
Call or send an enquiry with your location, preferred days and the support or cleaning service you need. We will confirm availability clearly.
Still Have a Question?
Contact us and we will advise clearly on service scope, availability and next steps.